General terms

1. General Provisions

These General Terms and Conditions of Business set out the terms and conditions for the use of the online ticket sales platform available at https://vstopnice.mofucon.si/platforma (hereinafter: the “Platform”).

The operator of the Platform is:

Društvo MofuCon
Address: Jenkova ulica 14, 6230 Postojna
Registration number: 4088263000
Tax number: 20042485
Email: info@mofucon.si

(hereinafter: the “Provider”).

By using the Platform and completing a purchase, the user confirms that they have read and agree to:

• these General Terms and Conditions of Business,

• the Privacy Policy,

• the Cookie Policy.

Before submitting an order, the user must tick the confirmation box:

“I agree to the General Terms and Conditions of Business, Privacy Policy and Cookie Policy.”

2. Scope of Business

The Platform enables the online purchase of tickets for events.

The sales contract is concluded at the moment the payment is successfully completed.

3. Purchase Procedure

The purchase process consists of:

1. selecting an event,

2. selecting tickets,

3. entering the purchaser’s details,

4. reviewing the order,

5. clicking the “Complete Purchase” button,

6. completing the payment,

7. receiving the electronic ticket.

The user is responsible for checking the accuracy of all information before completing the purchase.

4. Prices and Payment

All prices are stated in EUR and include VAT, unless otherwise indicated.

Payment can be made using the payment methods displayed during the checkout process.

5. Electronic Tickets

Tickets are delivered to the purchaser’s email address.

Each ticket contains a unique identification code and is valid for one entry only.

Copying or reselling tickets is not permitted.

6. Refunds and Right of Withdrawal

Once the purchase has been completed, a refund is not possible.

In accordance with Article 135 of the Consumer Protection Act (ZVPot-1), consumers do not have the right to withdraw from contracts for services related to leisure activities where a specific date or period of performance is specified.

Tickets cannot be:

• returned,

• exchanged,

• refunded.

In the event of cancellation of an event, the organizer may, at its own discretion, offer:

• a refund,

• a replacement date,

• credit,

• ticket exchange.

7. Changes to the Event

The organizer reserves the right to:

• change the date,

• change the location,

• change the program,

• cancel the event.

The Provider shall not be liable for any additional costs incurred by visitors.

8. Limitation of Liability

The Provider shall not be liable for:

• interruptions to the internet connection,

• technical problems on the user’s side,

• failure of email services,

• lost or stolen tickets,

• errors by third-party payment service providers.

9. Personal Data Protection

The processing of personal data is governed by the Privacy Policy.

10. Intellectual Property

All content on the Platform is protected by copyright, which is owned by WPM d.o.o.

11. Complaints and Disputes

Users may submit complaints to the postal address specified in Article 1 of these Terms and Conditions.

The Provider shall endeavor to resolve disputes amicably.

All disputes shall be governed by the laws of the Republic of Slovenia.

The court with subject-matter jurisdiction in Slovenia shall have jurisdiction.

12. Validity of the Terms and Conditions

These Terms and Conditions shall apply from 22 September 2026.